Política de Envío
AILUROCAT BOX Shipping Policy
At AILUROCAT BOX , we strive to provide efficient and reliable shipping services to ensure the satisfaction of our customers. Below is our shipping policy, which you should keep in mind when making a purchase from our online store:
Order Processing:
a) Once an order is placed with AILUROCAT BOX , our team will process it within 1 to 2 business days.
b) During high-demand periods, such as promotions or holiday seasons, order processing may take a bit longer. We will inform you of any potential delays.
Shipping Methods:
a) We use reliable shipping services to ensure your products arrive safely and as quickly as possible.
b) The available shipping methods will be displayed during the checkout process, and you can select the option that best suits your needs.
Delivery Times:
a) Once the order has been processed, delivery times will vary depending on the recipient's location.
b) In general, the estimated delivery times are as follows:
- Within Spain: Between 3 and 7 business days.
- International: Depending on the destination country, delivery times may vary between 10 and 20 business days.
c) Please note that these are estimated delivery times and may be affected by external circumstances beyond our control, such as customs delays or adverse weather conditions.
Shipment Tracking:
a) We will provide you with a tracking number once your order has been shipped. You can track your package through the corresponding carrier's website.
b) If you have any questions or need assistance with tracking your package, please do not hesitate to contact our customer service team.
Shipping Costs:
a) Shipping costs will be calculated during the checkout process and will be based on the shipping location and selected method.
b) Occasionally, we offer free shipping promotions. Be sure to check our current promotions to take advantage of these opportunities.
Please note that we strive to meet the stated delivery times, but unforeseen situations beyond our control may occur. In such cases, we will keep you informed and do everything possible to resolve any issues quickly and satisfactorily.
If you have any additional questions about our shipping policy, please do not hesitate to contact our customer service team. We appreciate your trust in AILUROCAT BOX and hope you enjoy your shopping experience with us.
Effective Date: Thursday, May 9, 2024
Shipping Address: Calle Antonio Lopez, 154, Riofon, 28026, Madrid, Spain